What are your working hours?

We accept orders on the website 24/7. Managers process orders and provide consultations from 8:30 to 17:00, Monday to Friday. Saturday and Sunday are days off.

Can I track my order after it is shipped?

Yes! After placing your order, you receive a tracking number and can monitor the location of your parcel until delivery.

How long does it take to send an order?

We always try to ship orders as quickly as possible so that you can receive your items without unnecessary delays. Usually, we hand over orders to the postal service on the day of payment or within 1–2 business days — this is our standard practice.

What delivery options do you offer?

We ship orders via Nova Poshta and Ukrposhta. You can choose the option that is more convenient for you in terms of speed and cost.

Do you make custom orders or print according to personal design?

Yes, we produce printed iron-on patches based on individual designs. However, we do not make embroidery patches or blanks for clothing embroidery based on personal designs. For consultation and ordering, please call: +38 068 891-09-30.

Do you have bonuses for regular customers?

Yes! All registered customers receive 5% of each order credited to their bonus account. And after verifying your phone number, you also get free shipping for your first order via Ukrposhta “Standard”.

Do you ship internationally?

Yes, we deliver handicraft products not only across Ukraine but also abroad. International shipping is carried out through trusted postal services, and the cost and delivery time depend on the destination country.

Can I buy handicraft materials wholesale?

Yes, Kolorova offers favorable wholesale terms for shops and handicraft artists. For detailed information, please contact our manager at +38 097 867-31-15.

Is there a minimum order amount?

No, there is no minimum order amount.

Is all the beads sold by TM Kolorova original Czech Preciosa?

Yes, we offer only original Czech Preciosa beads.

1. What range of handicraft products does TM Kolorova offer? On our website, you will find over 2,000 colors of Czech Preciosa beads, DMC floss, embroidery blanks for clothing, iron-on patches, hoops, yarn, and many other accessories for handicrafts. 2.

On our website, you will find over 2,000 colors of Czech Preciosa beads, DMC floss, embroidery blanks for clothing, iron-on patches, hoops, yarn, and many other accessories for handicrafts.